Privacy Policy

Introduction

DJM Concreting Mildura Pty Ltd (ABN 96 698 306 900) respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, disclose and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following types of personal information when you interact with us:

Your name and contact details (email address, phone number, postal address);
Details of your enquiry or project requirements;
Correspondence and communications with us;
Website usage data collected through cookies and analytics.

How We Collect Information

We collect personal information directly from you when you:

Submit an enquiry via email at [email protected];
Communicate with us by phone, email or in person;
Visit and interact with our website.

Purpose of Collection

We collect personal information solely for the following purposes:

To respond to your enquiries and provide quotes;
To deliver concrete services you have requested;
To communicate with you about your project;
To comply with legal and regulatory obligations;
To improve our website and customer service.

Disclosure of Information

We will not sell, trade or rent your personal information to third parties. We may disclose your information only where required by law, to comply with legal processes, or with your express consent.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site. You can configure your browser to reject cookies, though this may affect site functionality.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Data is stored securely and access is restricted to authorised personnel only.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. Please direct such requests to [email protected].

Complaints

If you believe we have breached your privacy rights, please contact us in writing at [email protected]. We will investigate and respond within a reasonable period. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

For any questions about this privacy policy, please contact us at [email protected].

DJM Concreting Mildura Pty Ltd
ABN 96 698 306 900
ACN 698 306 900
Mildura VIC 3505